Follow-up Statement Regarding the 2022 "Gluttonous Meaty Feast Cuisine" Adult Cat Food Incident in Shanghai
1. Established a product traceability system on the Singen Animal Health official website.
2. Successfully obtained U.S. FDA FSMA certification in 2024 (Updated June 2024), which includes 4 major sections and 42 critical regulations.
First Certification Clause: Preventive Controls for Food Facilities. The FDA requires food facilities to develop a written preventive control plan, including (1) evaluating risks that may affect food safety; (2) specifying measures or control mechanisms to minimize or prevent risks; (3) detailing how the facility will monitor these controls to ensure effective operation; (4) maintaining regular monitoring records; and (5) detailing corrective actions the facility will take if a problem occurs.
Certification details omitted below............
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The following content outlines the response, compensation, and measures taken by the Ministry of Agriculture and Singen Shanghai following the "Gluttonous Meaty Feast Cuisine" adult cat food incident on April 7, 2022:
Within one week of the incident, a team of feline attending veterinarians was established, along with a consultation group consisting of pet owners' primary veterinarians and China's leading feline veterinary authorities.
The goal was to leverage the expertise of the nation's top veterinarians to identify the cause.
An unconditional recall was issued for all batches of the cat food, with unconditional returns and refunds—not limited to batch I01018FGC31 (Production Date: January 8, 2022). Production and sales of this specific cat food were also terminated.
Singen Shanghai compensated all pet owner households whose cats consumed the "Gluttonous Meaty Feast Cuisine" (Batch: I01018FGC31) for full medical expenses, totaling over 2 million RMB, in an effort to alleviate the burden on owners.
During that year, the Ministry of Agriculture conducted five on-site investigations at the plant. Sampling included raw materials and finished products, testing for 661 known food toxins (200 mycotoxins, 11 botulism toxins, and 450 chemical risk substances). Following laboratory mouse trials, a formal reply was received from the "Shanghai Veterinary Medicine and Feed Inspection Office" on June 16, 2022.
Due to the number of official documents, only the final results are published. (Singen Animal Health guarantees the authenticity of these results).
Please click the link below to view the third-party inspection reports:
https://singen.com.tw/zh-tw/news/%E9%A5%95%E9%A4%AE%E6%88%90%E8%B2%93%E7%B3%A7%E4%BA%8B%E4%BB%B6%E8%AA%AA%E6%98%8E
As a long-standing domestic pet food brand, Singen Animal Health recognizes its social responsibility and holds this incident as a constant reminder.
Singen has also served as a consultant in the establishment of pet food regulations, striving to improve industry standards and create a healthier and safer environment.
In 2022, Singen Shanghai established the Singen Cat Room (SCR). Its purpose is to conduct long-term scientific feeding research, recording various indicators and trial data across different growth stages. It meticulously logs daily changes such as body weight, water intake, and excretion. Simultaneously, through blood analysis and biochemical testing, it objectively verifies physiological indicators to ensure food safety.
The SCR is equipped with ample activity space, leisure equipment, and quarantine areas. Cats enter the living area only after health checks and vaccinations, receiving 24/7 care from on-site veterinarians. The operation and biochemistry rooms are equipped with necessary medical facilities, working with external veterinarians and partner hospitals to ensure the cats' health.
SINGEN CAT ROOM | Scientific Research Centered on Feline Behavior, Nutrition, and Health
Singen Animal Health (CTSP Plant) and Singen Shanghai operate independently. R&D and production are conducted separately with no direct correlation. The CTSP plant does not import any raw materials, ingredients, or finished products from Singen Shanghai for its R&D, production, or sales operations in Taiwan.
Singen Animal Health is a leading brand dedicated to pet welfare. We prove this through action: all products undergo R&D and production processes that adhere to human pharmaceutical standards and specifications.
We promise all pets and pet owners that Singen will continue to manufacture pet products with the rigorous spirit of pharmaceutical production, without compromise.
For more details about Singen Animal Health, please visit the "About Us" and "Product Safety Inquiry" sections of this website.
Thank you for your patient reading!
Sincerely,
Singen Animal Health
